Always! We have a reliable inventory of Naturally Seasoned, Heat Treated Seasoned and Heat Treated Kiln Dried firewood all year. All hardwoods, safe for indoor fireplaces and cooking. Cut to 16" length and split to manageable sizes.

Yes, we deliver. Lake County $25 Cuyahoga & Geauga $50 Ashtabula, Portage, Summit & Trumbull $100 Lorain & Medina $125 Mahoning $150 Delivery fees are non-negotiable and nonrefundable. Need it fast? Add Rush Delivery: • Same Day (order by 10am): $150 • Next Day: $75 Orders are delivered in the order received. Delivery within 5 business days, unless otherwise posted.

We offer three choices for delivery. These options are adjusted on the product page. Dump in Driveway: Our driver will back the truck into your driveway and dump the firewood where you request. We will not drive our trucks off of the driveway onto your grass. ​ Move with Wheelbarrow: Your firewood will be dumped in a location off the driveway using the wheelbarrow for transport. ​​ Stack: Your firewood will be stacked anywhere you request. ​ Enjoy free stacking with our limited stock kiln dried specialty species and with every firewood storage crate refill.

Click on Order Firewood in the main menu. View and compare available wood and pricing on the shop page.  Click on the product to open the Product Page. ​Product Page: Choose the amount, quantity, stacking option and one-time or subscription then click add to cart.   (1/4 cord with quantity adjusted to 2 = 1/2 cord.  1/3 cord quantity 2 = 2/3 cord) Enter discount promo code.  Optional space available for any notes regarding your order. Click Checkout. ​Checkout Page: Enter customer and delivery details, including where to dump or stack your firewood.  Choose the correct delivery fee.  Invoice (or refund) will be sent if delivery fees are incorrect.  Choose your payment method and enter the details.  Review your order, payment details and delivery details. Acknowledge & accept the terms and conditions and other policies provided.   Click Place Order & Pay You will be redirected to the Thank You Page if successfully submitted.  You will receive an email confirmation and receipt immediately. If you did not get redirected to the Thank You Page or receive an immediate receipt via email, the order and payment have not been received.  This is an issue with the payment method.   Please make a new cart and use a different payment method. ​ Check that all billing information is correct, especially if using autofill. Having issues? Please email Michelle office@firewoodorder.com

You can choose to pay online at checkout or cash/check upon delivery. We accept all major cc, Paypal, Gpay and ApplePay.

We can not offer customer pick up at our shop. ​ However, there are self-serve racks in front of the shop available 24/7. For your safety and respect of the neighboring companies, please do not walk or drive around to the back of the shop. Do not enter through the front door. We do not need notification of your purchase. If you have questions, please email us. office@firewoodorder.com Cash in mailbox Cashapp and Venmo tags listed at racks ​ 37859 Stevens Blvd Willoughby (https://share.google/Cl6l0l4SRNRnu6td8)

Yes, we automatically send our customers a discount after orders are placed. Check your email for your promo code to be used on your next firewood order. ​ We also run sales throughout the year. Make sure our emails are not sent to your junk or spam folders.​​ ​ Refer your friends & neighbors with your unique referral link and earn more savings! ​

After successfully submitting your order, you will be redirected to the Thank You Page. If you are redirected to the home page after using Paypal or Applepay, the payment and order were not received and the issue is with the payment method. Please choose a different payment method if you have this issue. You will also receive your receipt via email immediately after placing an order. We will contact you via email with the delivery date. The phone number listed on your account will receive a text message when the truck is on the way. ​ If you can not receive your order on a specific date or time of day, it is no problem, just let us know.

You do not need to be home when we deliver your firewood. Please clear the area of any furniture, decor, vehicles, etc. If you ordered your firewood to be stacked in your garage or backyard, please be sure to make arrangements prior to delivery.

Yes. We often have orders for a customer's family or friend. Just be sure to give them a heads up and make arrangements so the driver can stack or dump the wood where they would prefer. We also offer eGift Cards. A digital gift card sent to the recipient via email. ​

Our firewood is cut to approximately 16" length and split to a manageable size ( about 3-4") To keep your order accurate and eliminate waste, we are now only offering one optional alternate cut size: 8-inch splits $150 Cut Request Fee per 1/3 cord. We appreciate our long-time customers who previously received custom cuts, and we hope you’ll understand this necessary policy change. Please remember that firewood is sold by a full cord (128cf) or fractions of a full cord. The size of your logs will affect the number of pieces you receive. You will always receive the cf of firewood you ordered.

Yes! I (Michelle) am always available to chat or email.

No need. Our prices and fees are listed here on the website. The total with delivery fee is calculated in the checkout process. ​ Bulk order (5+ Cords) quote may be requested via email.

Email is best to communicate questions while navigating the site or issues during checkout. While we understand that some of our customers do not have email, we ask for your cooperation and understanding if you are able to. Our products, prices and all details regarding our business and policies are found on the website. ALL ORDERS ARE PLACED ONLINE. Please also note that we are open Monday- Friday 8-5pm. Michelle is available at office@firewoodorder.com

Quotes can be set up through email with Michelle office@firewoodorder.com() ​ We do not offer free tree or debris removal services, however, we will gladly send you a quote to haul away and dump your fallen trees and branches. ​ We also do not offer to buy your debris or logs.

We do not carry Pine or any softwoods. All of our firewood is hardwoods and safe for indoor fireplaces and cooking fires.

We’ve discontinued unseasoned firewood to simplify our product line and maintain the quality and consistency our customers expect. All firewood listed on our site is fully seasoned and ready to burn.

Dry My Wood™ is a corrective kiln-drying service for homeowners who purchased firewood advertised as “seasoned” but is actually green. We make your wood safe, efficient, and burn-ready — fast, professional, and complete with free stacking after delivery.

Service is available only to residential households that recently purchased unseasoned firewood advertised as seasoned. Proof of purchase (receipt or invoice) is required. Each household is limited to one use.

In emergency cases where homeowners split their own wood but it didn’t dry in time for safe burning, Dry My Wood™ may offer assistance. Proof of splitting and proper storage may be requested.

Expected timeline: • Pick-up: up to 5 business days • Kiln drying: 3–5 days • Delivery: up to 5 business days after kiln dried *Pick up to Kiln entry depends on current Kiln availability. Your firewood will begin processing in the first available kiln after pick up.

While we cannot guarantee an exact moisture percentage, our kiln is continuously monitored for temperature and humidity, and your wood is brought to safe, burn-ready moisture levels to reduce creosote risk and ensure a clean, efficient fire. Typically, kiln dried firewood will have moisture content between 0-10%.

Only freshly split, unseasoned wood is eligible. Rotted or otherwise damaged wood cannot be accepted. Firewood must be unseasoned split hardwood recently purchased from a local seller advertising as seasoned firewood and currently stored by the homeowner.

Kiln-drying service is $250 per 1/3 cord. Delivery and pick-up fees are based on county and charged only once at checkout. Free stacking after drying is included (a $50 per 1/3 cord value).

No. Dry My Wood™ is intended only to help residential households who have recently purchased unseasoned firewood that was advertised and sold as seasoned firewood. In Ohio, selling green wood as seasoned is illegal, but it still happens. Dry My Wood™ assists homeowners who were misled and ensures their wood is safe to burn. We reserve the right to decline service for unverifiable wood, repeated requests, or suspected commercial abuse.